Privacy
How Tracey and Supbi handle data.
Local capture
Tracey captures supported ChatGPT search and answer data in your browser. Passive capture is stored in extension storage. The extension does not collect ChatGPT login tokens.
Brand suggestions
Brand suggestions send the brand name, category and language. If you opt in, Tracey also sends a redacted excerpt of the latest question and observed brand names or link titles.
Cloud diagnosis
Cloud diagnosis requires consent. Tracey submits the selected turn, brand, competitors, email and installation identifier. Tracey masks common email addresses, phone numbers, national ID numbers, card numbers and access tokens in captured text. The email you supply is kept with the evaluation. The server sends the selected data to a model provider to generate the diagnosis. Account deletion includes diagnostics owned by that account. Other evaluations follow the configured retention period.
Web and API comparisons
Tracey shows the data before upload. When you confirm, it sends the question, short excerpts, retrieval and citation domains, brand mentions and rankings, search status, and limited capture details.
Account and preferences
Supbi accounts use sign-in information, session data and usage records to provide access and show cloud quota. Marketing consent is separate. Account deletion removes account-owned data while a pseudonymous usage counter remains for abuse prevention.
Contact
The legal entity and privacy contact are pending confirmation.